Showing posts with label Yahoo. Show all posts
Showing posts with label Yahoo. Show all posts

Thursday, May 21, 2009

Dearly eParted


We were out for a lunchtime walk when my friend Rob Brueckner asked "Can we change the subject?" as I had been talking about a book I was reading at the time called "Stiff: The Curious Lives of Human Cadavers." The book takes a gentle literary exploration of death around the world; looking at rituals and customs of several different cultures as well as some new methods for handling human remains.

In western society we quickly get itchy around the topic of death. I believe this is in large part owed to the value we put on life. I won't speculate about how the subject is dealt with in other cultures and refuse to be bated into arguments about whether or not we put a high value on all life, but it's safe to say that our own personal life is typically quite precious to us. I don't mean to belittle other cultures--I simply don't know them well enough to speak on their behalf. The ancient warriors of Sparta, Kamikaze pilots in World War II, and today's suicide bombers in the Middle East all share a sense of nobility in death that is alien to most of the folks I know.

Here in the "modern, western world" we are starting to develop lives that extend into the virtual world. Beyond online shopping carts, bank transactions, correspondence, and job hunting, we have prolific online social lives. I befriended a baker in Melbourne, Australia as we played Monopoly on Pogo the other night. Not that long ago as I prepped for a job interview, I bought my PlayStation Home avatar a suit, tie, and shiny shoes (total cost $1.96 US dollars). The game Second Life takes its name from the notion that we are beginning to lead online lives in step with our corporal lives. When I go into a bank for just about anything these days, the tellers explain to me that I can do just about everything (except deposit rolls of coins) without the aid of a teller these days. Most of my interactions with my banks, my retirement accounts, the unemployment office, and all my friends have become online activities.

So what happens to our online lives when we die? In most cases, they die with us. When my friend Ed Rojek passed away I sent a final email to his old email account for personal closure. I knew no one would read it but I felt such a loss. He had been taken away so young; I needed to send one last message.

There have been several news stories about families trying to get passwords to their departed loved one's email accounts and being refused. I used to be very staunch in my thinking on this topic. Of course they were refused! Email accounts are like diaries...filled with the minutia of our personal lives. Inboxes become our virtual desktops full of receipts from online purchases, usernames, passwords, membership agreements, travel confirmations, letters from significant others--often VERY personal correspondence.

I recall how after an argument, a woman I had a legal agreement with (I feel identifying her more directly would be slanderous) chose to break into my Yahoo! mail. It wasn't hard for her to accomplish--I had set the security question to be "What is Mason's (my younger son's) middle name?" --information she was well aware of. At the time, I had no reason to believe she would attempt anything so malicious as this invasion of privacy. She deleted a lot of sentimentally valuable email as well as wrote and called several old friends. The good news is that most of them called me to laugh about the trash talking she did, and the better news is that I now write cryptic security questions with twisted answers. I myself often have a hard time getting back into an account if I am challenged for this information.

My point is that my basis for thinking about online property was forged in the heart of a serious violation of my privacy. My personal inboxes are currently a mess with very little organization and tons of spam. I don't know why my children would ever want to wade through all that crap, but with some years since suffering an online attack I have healed and find my mind in a more peaceful place. How better to come to a deep understanding of who I am? Gigabytes of people laughing with me about the good and bad times we have shared. Trials, tribulations, tawdry attachments. My boys don't know half of my friends very well...if at all! They have very little idea of how I participated in focus groups, user groups, charity events and even joined a couple of professional guilds. I don't know that they would want to go through that stuff, but I plan to welcome them in.

CNN ran an article the other day about a site designed to tackle this issue. This is an interesting approach. At first, I found the article discouraging, as it had the picture you see at the top of the blog post. I thought the aticle was merely about online venues to pay final respects where everyone can see your thoughtfulness. Where there is one such site, there will be many. The thought of cheapening final words to a friend by equating them to an online birthday card seemed as cold as Phil Collins faxing his wife divorce papers. This just seemed like another way to milk the grieving for more cash.

The good news was the article was in fact about something a little less shallow. It talks about the website Legacy Locker, which offers a means by which users can bequeath access to their accounts to those they leave behind. This informs loved ones which accounts the departed wanted them to access and it takes the fuss out of getting usernames and passwords.

I am personally exploring the site. If for no other reason, I think my kids would get a kick out of some of my passwords. I believe this is a very useful service. Although it's not popular to think about death in this culture, it is an inevitability that is best met well-prepared.

Thursday, May 7, 2009

Brian Harris: on assignment

At many of the jobs I have worked, I've been asked to write product documentation. "Explain it as you would to your mother..." they say. But what do you do when your mom is really sophisticated?

My mom is visiting for Mother's Day weekend and while here I am going over some of the basics of Social Media. I figured I would take notes about what I say and then post my explanation in next week's Tuesday blog post.

If there is anything you would like me to cover, leave a comment with your topic and I'll see if I can't work it in. In the meantime, why not visit a random link (courtesy of Yahoo!).

Thursday, April 30, 2009

WWW: 16 years in the public domain today

I remember it like it was yesterday. I was at my friend Brad McLean's house in East Syracuse, NY and he had this new program running. He called it "Mosaic" and the logo caught my eye because it animated as he "downloaded" content off what he was calling the "web."

Each page he loaded was not coming off his local computer, but off a "web server." This server wasn't even one of the other computers in his house; it wasn't even in New York State! It was delivering "HTML pages" that "referenced" images and could display them "inline." Sure today this all sounds commonplace but back then he might as well have been speaking Greek and telling me ancient Aztec secrets. What is this thing? Who can put pages up? EVERYONE can put pages up???

I worked at a State University and had been using Gopher for a while by that time but this was radical--it was graphical...each page could have its own design. To the fault of most of the developers putting pages up back then (myself included) each page *DID* have its own unique design. Consistency from page to page was a sign of laziness and we had so many ideas to try out. I will even confess to having used the "BLINK" tag in a few applications, and I won't even try to tell you it was tasteful. We all have our crosses to carry.

In March of 2009, the WWW turned 20 years old. On April 30, 1993 CERN put the web in the public domain. Any form of publicly available interconnected content prior to that was proprietary. You might find Apple or Microsoft for instance, utilizing the network for their own systems, but beyond that, there was no centralized connection for virtually everything. Today, with the exception of content we intentionally hide offline or behind firewalls, virtually any piece of content can link to any other piece of content. Now this seems as normal as microwaving a cup of tea, but back then this was seriously radical thinking. The naysayers were adamant that this was exposing vital content to hackers. Using the Internet as a primary means of acquiring data was dismissed by skeptics as a fad (why bother with slow downloads when you can get data off a diskette instantly?). I have since had many jobs developing web content and applications for this venue, and as far as I can tell it's here to stay.

Those of us surfing the web today, reading this blog for instance, may find browsers unrecognizable in ten years. I made my first VRML page back in 1997. It was my dream office, with a spiral staircase up to a loft for reading and drawing, and it had a T-Rex skull (that skull took A LOT of work) mounted on a plaque over my "hand-carved" oak desk. Under the desk's surface, I had an "escape" button which I hooked up to a random link generator that Yahoo provided. Anyone who knows me well knows that button under my desk was a jolly, candy-like button. As mentioned in previous posts, I have watched a semi-literate six year old flying through operating systems. I myself have wandered around in the PlayStation Home virtual world; this required no technical savvy whatsoever. I even purchased shiny shoes and a business suit for my virtual avatar in preparation for a job interview that I conducted IRL. While no one knew I had purchased the suit, somehow seeing my avatar standing there, all dudded up gave me confidence--we looked good!

I can only guess that the browser of the future will be as revolutionary an advent as Mosaic was over Gopher. People will have to be networked constantly. In the book Snow Crash, Neal Stephenson refers to such folks as "Gargoyles" --although his vision of a Gargoyle was weighted down with a lot of heavy gear. I imagine not too far into the future we will find today's cell phones as cumbersome as we today find "the brick" (the Motorola DynaTAC 8000X). We won't "connect" anymore--if anything we'll have to work to DISconnect. The ideas of synchronous and asynchronous communication will blur. The boundaries between public information and personal knowledge and our access to both will become indistinguishable and instantaneous.

All that said, I still remember with great fondness the first browser I ever saw and how blown away I was by the idea of it. World Wide Web, I embrace you! CERN, thank you from the bottom of my heart for putting it in the public domain 16 years ago. What will you do next?